SUPPRESSOR WARRANTY

TACTICAL SOLUTIONS GROUP LLC  

SUPPRESSOR WARRANTY  

We provide a lifetime warranty against all manufacturing defects and damage caused by the normal use of our products. We will repair or replace free of charge any suppressor manufactured by, or at the direction of, TACTICAL SOLUTIONS GROUP LLC (TSG). The product is sold “as is” with no further implied contractual rights or warranties beyond those expressly stated herein. 

The lifetime warranty does not apply to certain conditions or acts. It is at the sole discretion and determination of TSG if a defect or condition is covered by this warranty.  

Conditions not covered include, but are not limited to:  

  • modifications  

  • abuse 

  • neglect 

  • use of defective ammunition 

  • use of improperly sized ammunition  

  • criminal conduct 

TSG assumes no liability for damages or bodily injury caused by such acts or omissions as previously described. Abuse and neglect are defined as usage outside of the reasonable scope for which the product is intended, thus contributing to the accelerated and unreasonable premature wear of the suppressor itself. 

If a repair is required, the owner must contact our Customer Service Department. Our customer service representative will arrange for the return of the suppressor. 

PLEASE DO NOT SHIP THE SUPPRESSOR FOR REPAIR WITHOUT FIRST CONTACTING CUSTOMER SERVICE AND DO NOT SHIP IN ANY EVENT WITHOUT A COPY OF THE APPROVED BATFE FORM. 

When you ship the suppressor back to the manufacturer, please include a detailed statement including: 

  • the type of defect or malfunction encountered, describe the ammunition used and type of host 

  • weapon the product was used on or attached to. 

Please contact our Customer Service Department at 937-681-2234 for further details and requirements. 

RETURN SHIPPING 

The cost of shipping for any items returned to TSG is the responsibility of the customer, with the exception of warranty claim returns Return shipping to TSG for warranty claims and/or repairs are covered by TSG as long as Customer Service is contacted in advance and claim form is completed by the customer. 

THE WARRANTY MUST BE ACTIVATED WITH TSG AT TIME OF PURCHASE! 

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