For Owners Within the United States.
This warranty is granted by Tactical Solutions Group LLC. This warranty is effective from the date of purchase and applies to the original owner of any firearm, upper or lower. With respect to such firearms, this warranty supersedes any and all other warranties.
Tactical Solutions Group LLC firearms are warranted to be free from defects in material and workmanship. Any such defects of which Tactical Solutions Group LLC receives written notice within one year from the date of purchase by the original owner, will be remedied by Tactical Solutions Group LLC without charge within a reasonable time after such notification and delivery of the firearm as provided below.
In the event of an emergency (repairs needed by law enforcement, an upcoming match or hunting trip), call 801-857-4563 and ask for one of our customer service reps or armorers. This allows you to speak with a Tactical Solutions Group LLC representative. Immediately upon receipt, your firearm will be assigned to a gunsmith. After the work is completed, we will return your Tactical Solutions Group LLC firearm via USPS Priority Mail delivery.
Warranty claims (in writing) and the firearm concerned should be delivered to Tactical Solutions Group LLC Customer Service Department, PO BOX 340015 Beavercreek, OH. 45432. It is important that the owner comply with all applicable federal, state and local laws and regulations in the shipment of firearms to Tactical Solutions Group LLC. Warranty claims should state the model and serial number of the firearm concerned and the description of the difficulty experienced. It is recommended that shipments be insured by the owner, since Tactical Solutions Group LLC will accept no responsibility for loss or damage in transit. Transportation and insurance charges for return to owner will be paid by Tactical Solutions Group LLC if the claim is covered by the warranty. UNDER NO CIRCUMSTANCES SHALL Tactical Solutions Group LLC BE RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES WITH RESPECT TO ECONOMIC LOSS, INJURY, DEATH OR PROPERTY DAMAGE, WHETHER AS A RESULT OF BREACH OF THIS WARRANTY, NEGLIGENCE OR OTHERWISE. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Tactical Solutions Group LLC will not be responsible for:
· Defects or malfunctions resulting from careless handling, unauthorized adjustments or modifications made or attempted by anyone other than a qualified gunsmith following Tactical Solutions Group LLC authorized procedures, or failure to follow the disassembly instructions in the Tactical Solutions Group LLC manual.
· Use of defective or improper ammunition, corrosion, neglect, abuse, ordinary wear and tear, or unreasonable use.
· Criminal misuse, negligence or use under the influence of drugs or alcohol.
Tactical Solutions Group LLC Lifetime Service Policy begins after the warranty period has expired. Tactical Solutions Group LLC will repair, without charge, for the lifetime of the original owner, any Tactical Solutions Group LLC firearm, upper or lower purchased on or after February 1, 1989, that is found to have a defect in material or workmanship. The Lifetime Service Policy covers functional defects; it does not include the firearm’s finish, grips, magazines or sights. The Lifetime Service Policy is in addition to and not an extension of the Tactical Solutions Group LLC Warranty. This warranty gives you specific legal rights. You may also have other rights that vary from State to State. Note: All liability is excluded in the event that the instructions in the Tactical Solutions Group LLC manual are not observed.